FAQ
Frequently Asked Questions
We suggest wiping up spills immediately, food or wine can stain the material if left on the tablecloth for a long period of time. Use a damp warm cloth and soap if needed. Do not wash your tablecloth in the washing machine - you can hose it off and let it air dry if it needs a good cleaning.
Due to the nature of the oil cloth, you will see creases. But if you put your tablecloth in a sunnny spot, the creases will disappear as the cloth heats up. Fastening the tablecloth with the included straps will help the creases disappear more effectively.
We want all of our customers to be satisfied with our product and its quality. Please be sure to contact us with any issues so we can send you an exchange or refund within 10 days of purchase. Shipping costs are not included. Please contact us at litoluxurysales@gmail.com if you have any questions.
We are well aware that our tablecloths use a form of plastic since it is a vinyl product. But most importantly, our tablecloths are long-lasting and will last a lifetime, therefore they are much more sustainable than the cheap, low quality tablecloths sold in camping stores that last one or two uses and wind up in the landfill.
We also use as little packaging as possible for our products, from manufacturing to delivery. We avoid the use of plastic wrap in every step of our production and only use it when absolutely necessary.
In order to do our part in promoting sustainability, we donate 1% of our sales profits to TreePeople.org so we can support planting more trees on earth!
Pull the silver top back which will open up the clasp, then push it back down so the teeth of the clasp latch onto the material. Fasten the clips carefully making sure the clips don't slip and pop like a rubberband near someone's face.
Please do not put hot items like a coffee pot or a pan direclty on the tablelcloth, the heat will burn through the material.
We recommend hand washing your wine tumblers. Dishwashers high heat can fade the colors and damage the seal on the tops.
Always clean your tablecloth and make sure it is completely dry before folding and storing in in your LITO backpack. Storing it wet or damp could cause mold to grow. Store in a dry, cool environment.
We recommend only handwashing your tumbler and top. Let air dry.
Our metal solar lantern are light sensitive. When the sun goes down, the lights go on. Make sure the power button is ON. The solar panel charges the internal battery. For our solar mason jar lights, they also automatically turn on when it is dark outside, just make sure the switch is on. We recommend wiping your lights off from morning dew or store them inside when not in use to keep them looking new. Questions? Contact us at customerservice@litoluxury.com
Our leashes and collars are powered by a rechargeable battery. Charge with the included LED charger for about 2 hours and the lights should last 6 to 8 hours of power. There are three settings, solid, slow blinking and fast blinking. Just press the round LED button to change the setting. We recommend keeping the lights off when you are not using it to maintain a longer battery life between charges.